Privacy Policy

Effective Date: January 20, 2024

At Top Epoxy Pros (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website www.topepoxypros.com (“Website”) or interact with our services, including submitting quote requests, browsing our site, or engaging with our advertisements.

By using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our Website.

 1. Information We Collect

When you use our Website, we may collect the following information:

A. Information You Provide Voluntarily

• Name
• Email Address
• Phone Number
• Location Information (e.g., city or ZIP code)

Any additional details you provide in contact forms or quote requests

B. Automatically Collected Information

We use cookies and similar tracking technologies to collect data about your behavior on our Website, including:

• Pages viewed, time on site, clicks, and navigation flow
• Device type, browser type, and IP address
• Referring website or ad source

We utilize the following tools for this purpose:

• Google Analytics
• Google Ads Conversion Tracking & Remarketing
• Facebook Pixel

 2. How We Use Your Information

We collect and use your information for the following purposes:

To Contact You: We use your contact information to respond to your quote requests or inquiries submitted through the Website.

To Improve Website Performance: Behavioral data is used to optimize the user experience and improve site functionality and performance.

Marketing & Retargeting: We use your data for advertising and remarketing via platforms such as Google Ads and Facebook Ads, including targeting similar audiences.
 
3. Who We Share Your Information With

We may share your data with trusted third-party partners strictly for business purposes:

• Google (Alphabet Inc.): For analytics, ad performance, and retargeting.
• Facebook/Meta Platforms, Inc.: For ad targeting, performance measurement, and custom audience retargeting.
• CRM or Marketing Tools: We may store and manage customer inquiries using third-party tools or services for internal business and communication purposes.

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

Our Website uses cookies, pixels, and similar technologies to enhance your experience and gather insights for marketing and analytics.

You may manage your cookie preferences through your browser settings. To opt out of data collection by:

• Google Analytics: Visit tools.google.com/dlpage/gaoptout
• Facebook Ads: Visit www.facebook.com/ads/preferences

 5. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access or request a copy of your personal data
• Correct inaccurate information
• Request that we delete your data
• Opt out of marketing communications

To exercise your rights, please contact us using the information below.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or misuse. However, no method of online transmission or storage is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Website constitutes your acceptance of any updates.

8. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

🌐 Website: www.topepoxypros.com

By using this Website, you acknowledge that you have read and understood this Privacy Policy.